Customer Satisfaction Survey
Ceetak Engineering Ltd is committed to customer satisfaction and welcomes feedback from our customers. Please complete this short survey to enable us to monitor and help improve our service and commitment to you.
Your Details
Company name
Your name
Telephone
Fax
Email

Is this your first visit to our website?
Yes
No
Did you find the information you require?
Yes
No
Do you know about our SmartPart software package?
Yes
No
Have you ever visted one of our service centres?
Yes
No
Have you ever used our 24 hour hotline number (07659) 161 861?
Yes
No
If yes to the above question, was your call dealt with promptly and efficiently?
Yes
No
 
Please answer the following questions by marking on a scale of 1 to 5
5 being good, 1 being poor
1
2
3
4
5
When calling Ceetak is your query dealt with promptly and efficiently?
Do you find our engineers to be knowledgeable and friendly?
How do you rate our response times?
On a value for money basis how do you rate our charges?
For spare parts, how do you rate our delivery times?
 
Which of our service centres do you have the most contact with? Bedford
  Teesside
  Warrington
  Grangemouth
 
Please enter any other comments about Ceetak Engineering Ltd.